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MEDIATION
- Mediation
in a dispute is a process, which is directed by
the mediator in which the parties who are on bad
terms or parties which have some disputable area
or question are included voluntarily with purpose
to search for the solution, which is acceptable
for both parties. The advantage of the mediation
is in efficacy, law costs, high level of
effectiveness and mutual acceptance of the
solution. Beside formal mediation is very useful
also informal mediation, which is applicable in
personal relations and at work.
- Mediator
- a person, who is qualified for leading the
process of mediation - he helps participants in
the process to express the problems, desires and
needs in a constructive way, and to take actively
part in finding a solution. Mediator is impartial
and takes care for the process, he is not
declaring for the content.
- Besides quick and
satisfying solution mediation contributes to
relation improvement and cooperation between the
parties which are on bad terms, reduces the
possibility of the sharpening the conflicts in
the future and contributes in developing
effective forms to prevent and resolve
difficulties and misunderstandings.
At the Rakmo Institute
we use as mediation method:
- Transformative
mediation which resolves question in
dispute among two or more participants.
Participants are capable to define their issues
and to seek solutions on their own.
- Facilitative
mediation which is a structured process
of resolving issues in disputes or problems of
two or more participants.
We
are performing mediation on the following areas:
- Family
mediation: marital mediation,
divorce mediation, mediation between
family members.
- Business
and in house mediation: between
employees, between management and
employees, between departments within the
department, in connection with the
termination of the employment.
- School
mediation: among co-workers in
the school, between teachers and
students, between students, between
teachers and parents, between school and
community.
- Commercial
mediation: between companies,
such as sole trader, economic
associations etc. and in certain contexts
even within those entities such as for
example mediation between business owners
and managers.
- Community
mediation: neighborhood
disputes, conflict between roommates,
noise complaints, disputes between
tenents and landlords.
- Victim
offender mediation: it is a
process, which gives victims of criminal
offenses opportunity to meet with the
offender in a safe structured
environment.
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© Zavod RAKMO 2010
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- "Mediation
is a step forward,
- is an evolution
in a new
- dimension of
conflict
- management."
- (Marko Iršič)
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- us
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